A lot of focus has been on digital transformation driven by the myriad of economic and social changes 2020 has ushered in. Bringing a new perspective to transformation in this week’s DevOps news is Infosys Knowledge Institute who has released results of a new survey finding that “nearly 44% of top-tier companies expect a collaborative CMO-CIO relationship to boost profitability by 5% or more.”
As data and customer-centricity converge, Infosys finds that marketers were quick to identify agility and the evolution from customer experience to human experience as critical to future success – with 69% and 58% saying so. For its part, 62% of IT responders identified collaboration between CIOs and CMOs as significant to driving digital transformation across the enterprise.