Interested in how DevOps, IT Modernization and Agile practices can positively impact customer experience?
Gartner has released its annual Top 10 technology trends for the year ahead and has structured this year’s trends around the notion of people-centric smart spaces. According to David Cearley, vice president, and Gartner Fellow, in a press release, “Putting people at the center of your technology strategy highlights one of the most important aspects of technology — how it impacts customers, employees, business partners, society or other key constituencies. Arguably all actions of the organization can be attributed to how it impacts these individuals and groups either directly or indirectly. This is a people-centric approach.”
From competing with big-box operators to weathering seasonality in the business, specialty retailers face unique challenges. One specialty retailer that we’ve had the opportunity to work with recently is facing these challenges head-on with a proactive approach based on its core values to provide superior customer experience and continuous improvement. These two values combined in a drive to technology transformation that would simultaneously create digital improvements and an enhanced eCommerce experience.
According to a new Cloud Foundry Foundation Global Perception Study, “63% of respondents say that a technology’s ability to integrate with their environment is the touchstone that makes technology better.” This is in-line with a quick snapshot survey conducted by Flux7 and GigaOm in a recent Webinar in which we found that difficulties integrating legacy systems is one of the biggest challenges organizations face.
Digital transformation and M&A have a common aim: to grow a company’s competitive position in the market. Today we share the story of a Flux7 customer who sought to grow its competitiveness through both facets, resulting in application modernization and technology transformation that brought in new customers, and grew existing customer satisfaction, resulting in a net positive ROI.
FANG, four companies so powerful that they have their own acronym, comprise about one-eighth of the S&P 500. Yet, Facebook (‘04), Amazon (‘94), Netflix (‘97) and Google (‘98) are all relatively young companies given the powerful position they hold. These organizations are often looked to as examples of DevOps done right and of the positive outcomes experimentation and innovation can drive for business success. However, not every business needs to be Netflix or Amazon.
As the leading cloud provider, Amazon Web Services offers an overwhelming variety of services, with a complex pricing scheme to match. For this reason, there are many third-party solutions designed to help you plan and manage your AWS usage and take advantage of integrated tools. Amazon also offers several features designed to make your cloud-based processes faster and easier to manage. A major advantage of AWS is that it allows you to automate many processes, which will save you time and money if done correctly. The following tips should provide you with an idea of the processes and services that lend themselves to automation.
The customer we’re highlighting today is a juggernaut in the pharma industry whose drugs and vaccines earn it multi-billions in revenue. Clearly, its R&D and supporting business functions are doing a lot right. In these situations we often hear the old adage, ‘if it ain’t broke, don’t fix it.’ Yet, the IT team saw a clear opportunity to take its practice to the next level, bringing greater throughput, additional repeatability, scalability and reliability to the business. With lots of ideas and no clear starting point, the pharma company called on the strategic IT consulting services team at Flux7 to help create a strategic IT roadmap.
Welcome to cybersecurity awareness month which has kicked off in a highly unusual manner. Eighteen companies in the industry have joined forces in an effort to improve cross-product interoperability through an initiative called the Open Cybersecurity Alliance (OCA). Launched by the open standards group OASIS, OCA brings together the likes of IBM Security, McAfee, CrowdStrike, CyberArk, Fortinet, ThreatQuotient, and more to develop “protocols and standards which enable tools to work together and share information across vendors”.
Much has been written about the rise of citizen developers (anyone outside of IT who builds business applications) as empowered by a new slate of Low Code platforms. According to a recent survey by Information Today, 76% reported that at least some portion of their applications were developed outside of IT. Addressing a persistent lack of developer resources, Low Code gives business units the ability to create applications with fewer handoffs that allows faster time to production. Low Code platforms enable these benefits by providing citizen developers with reusable drag and drop components and flowcharts for business logic that allow them to easily create applications that meet specific business and/or customer requirements.
Today I have the privilege of sharing with you the last article in our series on becoming an Agile Enterprise. (ICYMI, start at the beginning of the series here with Flatarchies and The Agile Enterprise.) Last week we discussed the role of an Agile Culture and in continuing with that theme, today I’ll dive a little deeper and share our experience with training’s impact on growing both corporate agility and teammate satisfaction. Spoiler Alert: It does both!
Following last week’s State of DevOps report, we have news from TrendMicro whose survey released today found that organizational silos create an unnecessary security risk with a lack of security involvement in DevOps projects creating cyber risk for 72% of IT leaders. While DevOps is reportedly a bigger priority today than a year ago (79% of respondents), 34% admitted that their security teams are not always consulted in project plans.