Never rest on your laurels is a core tenet of successful retail. Embracing this ideology is a specialty home goods retailer that actively embraces innovation and continuous improvement. Excellence in customer experience tops the list when it comes to continuous improvement. And so it was that the retailer reached out to our AWS consulting services team to help it expedite a new customer enhancement to market. Pairing AWS Cognito, DevOps automation, and cloud security best practices, we enhanced the customer experience, linking its customer’s mobile and online experiences.
Simple, Secure User Sign-Up and Sign-In
The front door to the retailer’s technology customer experience is the company’s eCommerce website and the company’s mobile application where customers can track optimal use of the retailer’s products and more. Already in the process of actively moving its systems to AWS, the technology team had a goal to migrate both customer experiences to AWS Cognito, thereby giving customers a unified login for each experience.