Cloud Services for E-Commerce

Grow Customer Loyalty and Lifetime Value with Agile IT

Gain Strategic Advantage and Flexibility for the Future

Flux7 helps retailers establish an agile IT platform that harnesses the power of automation to grow IT productivity. These resource efficiencies pay dividends to retailers as they expand their ability to create differentiated customer experiences that grow loyalty and customer lifetime value. 

 

Retailers who are able to create personalized shopping experiences that anticipate customer expectations are rewarded with loyalty. However, in today’s retail environment, customer expectations change quickly.  As a result, it’s imperative to have an agile enterprise architecture that allow retailers to experiment, quickly test new ideas and deliver new experiences at the speed of the market.

With Flux7 strategy and skilled teams, retailers:

Increase IT Productivity and Efficiency


Address resource pressures with systems that reduce operational overhead and grow IT productivity. Gain resources for revenue- generating initiatives by automating time-consuming manual tasks.

Create Differentiated Customer Experiences


Accelerate marketing efforts by quickly launching microsites and campaigns. Meet customer expectations for always-on availability and reliability with a scalable architecture. Collect and analyze customer insights for iterative improvement.

Support Customer Loyalty


Personalize customer loyalty experiences with integrated loyalty applications. Grow customer trust with PCI compliance and enhanced security supported by best practices such as Security by Design principles. Gain a complete, 360 view of the customer.

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Achieve high availability and scalable performance


Rent-A-Center’s IT and development teams collaborated with Flux7 to build and launch a highly available eCommerce platform that automatically scales to meet fluctuating demand. The site flawlessly served over 9M people over the Black Friday weekend, a 42% increase in traffic.

Ensure security and PCI compliance


Enterprises benefit from our Security by Design framework. By building security in from the outset, we are able to code in security controls and ensure best practices for handling personally identifiable information and PCI requirements are used. Flux7 helps customers implement and use tools like AWS WAF, IAM, AWS KMS, HashiCorp Vault and more to architect secure, compliant systems from the ground up.

Accelerate infrastructure modernization


A global retailer  was able to create standardization and accelerate its digital transformation by working with the Flux7 team. With a centralized developer dashboard, all developers deploy applications with consistency regardless of the cloud platform. The result is less risk, greater security, compliance as code, increased developer throughput, and better code quality. Now, this Fortune retailer’s IT teams focus on experimentation, strategic work and creating business value, rather than manual tasks.

Quickly launch microsites and campaigns


Flux7 empowers retail marketing efforts by designing and building an agile infrastructure that easily supports the launch of new campaigns and microsites. This same infrastructure gives IT the ability to experiment and fail fast, trying new things — whether it be an AI recommendation engine, a virtual assistant, enabling technologies that make your brand more search-friendly, or an IoT application — that keep customers engaged. An agile infrastructure platform that allows your team to quickly try new approaches is invaluable in creating a differentiated experience and growing customer lifetime value. 

Support loyalty initiatives


A brand name home furnishing retailer migrated its loyalty management software from legacy IBM hardware to Linux and then automate its configuration with Flux7 guidance and resources. Once automated, the specialty retailer retired its old hardware and migrated to the AWS cloud. The new cloud-based system replaces a highly manual process with automation that allows developers to focus on innovation and has created an improved customer experience with an always available loyalty program.

Gain a 360-degree customer view and actionable intelligence


Flux7 creates analytics infrastructure, IoT infrastructure, and cloud infrastructure for Big Data projects, helping retailers collect and connect data from different data channels, giving a 360-degree view of the customer. At Flux7, we focus on creating secure infrastructure for data stores that enable retailers to quickly and cost-effectively analyze information and make important data connections that accelerate customer and market insights, helping move new customer experiences to market faster.

Optimize development and free developer resources


For a specialty home goods retailer, Flux7 helped increase the Development team’s efficiency and effectiveness. For this team who is tasked with supporting the eCommerce site and store systems, we applied DevOps best practices, built in automation wherever possible, streamlined processes, eradicated human error in repeatable tasks, and eliminated downtime in the process. Automation optimized the developer workflow, which gave way to greater innovation and productivity for this publicly traded retailer.